August 2013

Des Moines, IA Allied Global LLC, is pleased to announce it has acquired Marketlink, Inc., a transaction that will merge two successful companies creating a stronger, larger, and more robust full service contact center offering inbound, outbound, email, and chat services. With the addition of Marketlink, Allied Global has over 6,000 employees, 19 contact centers in 4 countries offering services in several languages.

"Allied Global's resources and extensive customer care experience will provide a platform to further build upon Marketlink's reputation and Fortune 500 client base. These resources will greatly expand the scope and breadth of services provided to Marketlink's clients", said Manuel Gordo, CEO of Allied Global. "This acquisition brings to reality the vision of our Board of Directors to become a true provider to the America's and gives our current and future clients options on where and how they serve their customers. In seeking an acquisition partner, Marketlink's expertise, leadership and culture compliment the core values and mission of Allied Global".

"Marketlink and Allied Global share the same values and business culture. Combining our two companies will enhance our ability to serve customers, offer new opportunities for our employees and make us an even stronger partner to our clients," said Kourtney Keough, Marketlink President and CEO. "We are confident that this merger represents a new beginning for our two companies and will allow us to build a more competitive enterprise for the future. Although ownership for Marketlink has changed, the U.S. operations will continue to operate under the Marketlink name."

About Allied Global.

Allied Global is a Contact Center and BPO with Corporate offices in Guatemala City, Guatemala. With 22 owned and operated centers in 5 countries (Guatemala, U.S, Honduras, Belize and Canada), Allied Global offers Multilingual services such as Inbound/Outbound Sales, Customer Care, Tech Support, IT Services, Back Office and Quality Assurance.

For more information, visit

Ivette Mendez-Kelly
Strategic Marketing Director
Office: +1 515.330.7101
Cell: +1 303.815.9218