ABOUT US

We are passionate leaders.

THIS IS OUR STORY

Time and time again we've helped our clients communicate with their customers quickly, efficiently and effectively. We consistently deliver on our promises and that's a record you can't afford to ignore.


Allied Global began operations in 2005 in Guatemala City with a Contact Center of 50 stations, providing services for a local telecommunications company. In 2008, Allied Global entered the U.S. market and started providing bilingual services. In 2013, Allied Global acquired Marketlink, a US company with a more than twenty years of success in the contact center industry. Today we have grown to 5,000 seats and more than 7,000 employees in 4 countries and 20 centers.

We are committed to being the best partner to our clients by providing solutions they need with outstanding results, complying with all regulations and implementing the best technology solutions at the most competitive price. We are dedicated to exceeding client goals at all levels, with integrity that will foster continued long-term client relationships.

Our Values

01

PASSION

We love what we do and it shows in our results.

02

EXCELLENCE

We are passionate about continuously doing things right.

03

RESPECT

We treat all individuals with respect.

04

INTEGRITY

We do what is right, stand by our word, and do what we say.

05

ACCOUNTABILITY

We are accountable for our actions and own our performance.